Tuesday, April 26, 2011

Online Newsletter for the Week Ending April 29, 2011

QUOTE:  "I would never follow a leader; who never follows a leader!"  Dr. John Maxwell  how cool is that?  Do you follow a leader, I do; in fact I follow several leaders starting with the Market Center Operating Principle.

KELLER WILLIAMS TOP REAL ESTATE FRANCHISE:  Austin, Texas-based Keller Williams Realty led among real estate brokerage franchises in an annual survey by Entrepreneur Magazine, and ranked 78th overall out of 500 franchises.  For the rest of the story go to:  http://www.inman.com/news/2011/04/25/keller-williams-top-real-estate-franchisor-in-annual-list

ANDY ANDREWS AND JOSHUA CHAMBERLAIN, how the actions of one man change the world for a very long time.  http://www.youtube.com/watch?v=L3DsKO8wN0k

EXISTING HOMES SALES UP!  Sales of existing-home sales rose in March, continuing an uneven recovery that began after sales bottomed last July, according to the National Association of Realtors®.  Existing home sales which are completed transactions that include single-family, townhomes, condominiums and co-ops, increased 3.7 percent to a seasonally adjusted annual rate of 5.10 million in March from an upwardly revised 4.92 million in February, but are 6.3 percent below the 5.44 million pace in March 2010. Sales were at elevated levels from March through June of 2010 in response to the home buyer tax credit.  For the complete article go to http://www.realtor.org/press_room/news_releases/2011/04/rise_march

KELLER CARES; YOU MAKE A DIFFERENCE:  If you did not follow the link on a recent email regarding Keller Cares you really missed out on an emotional and most important message.  You can read how you can make a real difference in a fellow Keller Williams associate’s life:    http://www.kwcares.org/pages/home.shtml#Jorge

ANNUAL MLS DUES COMING SOON: Annual MLS dues for agents will be invoiced on June 1st and are due by June 30th.  Agent invoices will be mailed to me by May 25th.  You can begin MAILING your payments right away, but cannot pay online until June 1st.  The amount due per agent was $298 last year, next year’s amount will not be known until mid-May.  Please plan ahead using last’s year’s amount as a guide.

A NEW PROSPECTIVE ON WINNING…AND LOSSING; by Jeffrey Gitomer.  http://www.gitomer.com/articles/View.html?id=16040

2011 KELLER WILLIAMS FAMILY REUNION – ORLANDO, FL:  Keller Williams Family Reunion is February 11th-15th 2012 in sunny Orlando, Florida. This is going to be a fantastic event that will encourage, inspire, educate and show you the path so you can bring your business to the next level. I am calling out to you now, so you can plan ahead to attend the Family Reunion. You have enough time to set money aside for your investment into your business. Remember, planning ahead will help you succeed.  I am asking that everyone get plugged in to the incredible education, training and events that Keller Williams has to offer. Invest into your business and watch it grow. Besides, Orlando is such a neat place to visit.

INTERESTING FACT:  This year, July has 5 Fridays, 5 Saturdays and 5 Sundays. This happens once every 823 years.

ROOFTOP RENDEZVOUS.  The annual Slidell Memorial Hospital’s Rooftop Rendezvous is scheduled for May 13 from 8:00 pm to 11:00 pm.  You can get all the details by going to www.smhfdn.org.

TRAIL OF IMPACT:  This is a great article by John G. Miller, author of The Question Behind the Question (QBQ) (which is a fabulous read by the way).  I think we can all relate to this article but can your customers relate it back to you; hopefully not:  http://outstandingorganization.com/blog/

HEALTH INSURANCE:  Small Business United Health Insurance Educational Webinar Series.  What you don't know about health insurance can cost you.  Check out the info provided on the weekly webinar by going to www.sbus.org/webinarschedule or calling 888-728-2457

MARKET NAVIGATOR:  Keller Williams Market Navigator 2011 edition is now available.  You will want your own personal copy of this fabulous book.  It contains a ton a valuable numbers regarding buyers and sellers that you can use with your customers.  You will also want copies to give to agents in our competitors companies because it is doubtful they will be getting it from their companies.  The cost of this book is only $5.00 per copy.  There is a sign-up sheet in the resource room.  Include your name and the number of copies you desire (hopefully lots of them to give away).  The order will be placed by May 5th and you will be billed on your monthly statement.

TEAM LEADER BIT:   The market center "all call" system is an invaluable tool that could very easily be over used and should that happen the messages placed on the system may simply be ignored.  We do not want that to happen.   Review of Market Center All Call Policy:  Only the MCA (that would be Amy) can authorize an all call.  All calls will be sent between the hours of 4:00 pm and 5:00 pm.  The Call Coordinator will first write out the script, arrange for someone (usually the MCA) to cover the front desk, and then make the all call from one of the conference rooms where the call can be made with no background noise.  The Call Coordinator is to make an all call the night before any scheduled CE event in the Market Center or whenever a special guest will be present in the Market Center and this can be done without the prior approval of the MCA; however, it is still best to let the MCA be aware the call is being made in the event there may be additional messages to include on the call.

BOOK RECOMMENDATIONS:  Recently I have read some of the best books ever.  Here is a list, I highly recommend all of them.  For what it’s worth, I am currently reading Atlas Shrugged supposedly one of the greatest books ever written; I’ll let you know.  If you are on the ALC or think you will be on the ALC, have children, are married or are breathing, you should read Little Book of Leadership by Jeffrey Gitomer.

The Inner Game of Work by Timothy Gallway
It’s The Customer, Stupid!  By Michael Aun
Leadership Gold by Dr. John Maxwell

Little (Brown) Book of Leadership by Jeffrey Gitomer

QUESTION OF THE WEEK:    It is more important to do which of the following to achieve an advantage in sales; email JimBrown@gymbeaux.com the answer you think is correct; I will email you Jeffrey Gitomer’s answer and why if you are incorrect:

A. Find out what your competition sells and learn your competitive advantages.
B. Find out what your customer wants and learn your competitive advantages.

C. Come to work early and start calling customers and prospective customers.
D. Develop relationships, and then build accounts

TODAY I MARVEL AT THE MAGIC OF THE HUMAN MIND by Lew Smallwood:  Today I will marvel at the magic of the human mind. One of the books I’m currently reading is titled: Flipnosis - the art of split second persuasion by Kevin Dutton. It’s a fascinating read about how the mind is wired and how to circumvent that wiring to achieve a desired outcome. It’s either brilliant or bloody dangerous. I’m not sure which at this point. However the author cites an experiment conducted by Cambridge University about the effect of our mind-set or frame of mind on how we read and I thought it was worth sharing.
 “In trems of the way in wchih we prcoess lagnguage, for istnance, scuh a sttae of atuo-piolt revleas the paomnnehal pweor of the hmuan mnid. Aoccdring to rscearch it deosn’t mttaer in waht order the ltteers in a wrod are, the olny iprmoatnt thnig is that the frist and lsat ltteer be in the rghit pclae. The rset can be a taotl mses and you can sitll raed it wouthit a porbelm. This is bcesuae the hmuan mnid deos not raed ervey lteter by istlef, but the wrid as a wlohe. Tihs is epsceially the csae with retviaely cmomon, so-claled ‘fuctnion’ words like ‘of - wehih maens that one is lses lkiley, in scuh exmalpes, to prcoess the idnvidaiul cmpnonoets. Amzanig, huh?"

Tuesday, April 19, 2011

Online Newsletter for the Week Ending April 22

QUOTE:  From Jeffrey Gitomer’s NEW book, Little (Brown) Book of Leadership.  “It takes a person of character to come up with something that is forward-moving rather than self-defeating, something that’s on the offense rather than being offensive, something that states willingness rather than creates a defense, something that says what you can do rather than what you can’t, and something that states what could happen rather than restates what just happened.”  Gymbeaux’s advice would be READ THE BOOK!

50 NEW RULES OF WORK by Robin Sharma.  This is a powerful list that you should post near your desk where you can read them and be reminded of them especially Rule 37.  “Words can inspire.  Words can destroy.  Choose yours (words) wisely.  Gymbeaux Note:  Words are like feathers in the wind.  Once disbursed you can never retrieve them.  Remember your mother was right.  If you can’t say something nice about someone, say nothing at all!  http://www.robinsharma.com/blog/03/the-50-new-rules-of-work/

MOVIE TIME IN THE MARKET CENTER.  Come see the life-changing movie, The Secret, on Thursday, April 21.  The movie will start at 10:30 and last until about noon.  Bring your movie munchies and refreshments.  This movie has changed and will continue to change lives by changing the way you think.

EEDGE UPDATE:  Everyone needs to make certain they have registered for their eEdge website and access.  If you have NOT registered, go to http://mykw.kw.com and log in using your Keller Williams user name and password.  If you have NOT registered you will see entry boxes to do so, follow the guidelines.  If jyou HAVE registered, you need to make certain you have proper access to all the KWLS listings.  To do so go to http://mykw.kw.com and log in.  Go to MY CONTACTS and you will see several choices on the left side of your screen.  Select MY WEBSITE.  Look for Office MLS.  The instructions originally directed you to insert the Market Center code given by GESRIN, you want to instead insert the KWLS Office Code which is 405.  If you have inserted the GESRIN Code you will have to first remove it by clicking on the X and then insert 405 and then SAVE, and SAVE again.

POWER PRICING TOOLS & POLISH YOUR PRESENTATION  These are great articles posted to www.SlidellCalendar.com in the Document section under Training Booklets and Articles.  They are really very educational articles that describes some of the terms like absorption rates.  You will want to keep these!

WHEN SOMEONE TELLS YOU TO “GET OUT OF DODGE” GET OUT OF DODGE.  Amazing video of the Tsunami.  While watching this I thought of a friend of mine in the Coast Guard stationed on an island off the coast of Alaska during an earthquake.  He said they watched islands all around them disappear beneath the ocean’s surface and wondered when they would be next.  Imagine what this camera man or woman was thinking as this was filmed. http://www.youtube.com/watch_popup?v=c3rqPPJPwLg

AMAZING YOUTUBE VIDEO ABOUT A HUMMINGBIRD:  http://www.wimp.com/babyhummingbird/

WORDS MEAN THINGS:  Check out this very short video with a great message that WORDS MEAN THINGS.  Don’t want to take away the sentiment of the video but you tell me, what has more meaning, “I’ll put your home in the MLS.”  Or, “I am going to enter your property into a computer database where over 3000 agents in the metro-New Orleans area will have immediate access to the wonderful features,  benefits, and photos (or video) of your beautiful home.”  http://www.youtube.com/watch?v=Hzgzim5m7oU

HUMOR OR TRUTH:  If you can't afford a doctor, go to an airport. You'll get a free x-ray and a breast exam, and; if you mention Al Qaeda, you'll get a free colonoscopy.

MONEY MAKING TIP FROM JEFFREY GITOMER:  List the REMEDIES of your FLAWS.  Put the card in your wallet – next to your money – so that every time you’re spending dollars you can think about the actions you need to take to invest in yourself. 

JUNK MAIL SCAM:  I received a new type of email that you need to be aware of.  It said that someone needed to get in touch with me because an Edward Brown estate had been settled.  There is no Edward Brown in my family so they used the last name to get my attention as if someone was leaving me money.  There is no end to the type of scams on the net and telephone.  Be extremely careful opening emails or responding to phone calls.  A good rule to follow is the moment someone asks you for personal information it is typically a scam unless YOU generated the call or email.  I had also received an email claiming to be from PAYPAL.  Had all the PAYPAL logos on it and it sure looked real.  Again when the email asked for my social security number I knew it was not real because companies would not do that via email traffic UNLESS YOU generated the reason for the call or email.      BE CAREFULL!

THE ASTONISHING POWER OF GRATITUDE, a daily inspirational email from Wes Hopper; I have been collecting his works for over 425 days and have put them all in a word document and have uploaded it to www.SlidellCalendar.com in the Document Section in the Ebook folder.  You can sign up for his daily inspirational message AND receive a FREE eBook entitled The Astonishing Power of Gratitude by going to:  http://www.dailygratitude.com/

2011 COMMUNITY AND BUSINESS SHOWCASE:  Thursday, April 21, 2011, 2PM - 6PM, Northshore Harbor Center, Slidell, LA.  Your One-Stop Shop to Discover the Variety East St. Tammany Has to Offer!  Featuring: Health Screenings, Fire Department Smoke House, Regional & Local Businesses, Restaurant Samplings, The Blood Center Blood Mobile, LA Works Career Solutions Center, St. Tammany Parish Information Center and Coastal Cruisers Antique Car Show

RED DAY; IT’S OFFICIAL!  Red Day 2011 will be held at K Bar B Youth Ranch on Highway 190.  Our Red Day has been changed to May 14th per the Slidell Market Center.  It has been decided that it would be best to do this on a Saturday, so that we can involve the girls at K Bar B.  K Bar B is a state facility that houses troubled teens.  These are teens that have been neglected in some way and then sent here for a better chance for life.  These teens are in need of our Keller Williams family love and time.  Some of you may have had similar experiences and may relate to the girls in many ways.  We thought this would be a great opportunity to share our success stories of how we made it to where we are today to help the girls envision success in their own futures. 

Please bring your family and their happy smiles to Red Day this year.  Letting the girls see how you love and interact with your family will help them understand what it's like and inspire them to push forward.  Please tell your friends, your family or anyone you think that would like to be involved.  We are looking for monetary donations and volunteers.  The committee is trying to contact companies around town to donate things like a jump jump, a water slide, maybe a snowball machine or anything that would make that hot day more enjoyable.  These vendors will be allowed to bring a sign to put up next to their donations to advertise their company.  If you know of anyone who owns a business in town, please let them know about this wonderful networking and marketing opportunity.  If you have any ideas for Red Day, please let me know because we can use all the help we can get.

IN CASE YOU MISSED THIS:
The results of the 2011 REAL Trends 500 survey are in, and once again, you’ve dominated!

Keller Williams offices represent 24% of the top 500 by sides and 28% of the top 500 by volume.*
Here’s the amazing part: we surpassed all of the Realogy brands combined, and that includes Coldwell Banker, Century 21, ERA, Better Homes & Gardens, Sotheby’s and NRT! 

This is a testimony to YOU, YOUR leadership and proof that the BEST is yet to come!
We can't wait to see where our Canadian offices rank when the Canadian REAL Trends 250 is released in May!

Yours in Breaking on Through to No. 1!
Mark Willis, CEO
Keller Williams Realty

Tuesday, April 12, 2011

Online Newsletter for the Week Ending April 15

QUOTE: "The U.S. Constitution doesn't guarantee happiness, only the pursuit of it. You have to catch up to it yourself." Ben Franklin

SIMPLE TRUTHS: Every day we each have an opportunity when we awake, we can choose to be happy or we can choose to be the kind of miserable SOB that we hate to encounter; the choice is truly yours to make. Check out this short video. Recommend sharing it with your family, children and grand kids for those who have them: http://www.roadtohappinessmovie.com/

BROKER BIT: The Buyer/Seller Response is to be used EVEN when the Buyer is accepting the property with no requirements placed on the Sellers. There is a section on the form to indicate that the property is accepted and should be used. There have been a lot of uploads to paperless lately where there is no signed acceptance of the property. Also, there are a lot of documents scanned on the office equipment that are being uploaded sideways making them difficult and time consuming to review. There are instructions posted immediately above the office copiers explaining how to upload the documents vertically. If you are using your home scanners you need to check your instructions for your particular equipment.

BOOK RECOMMENDATION: I am currently reading one of the best books EVER! It is Dr. John Maxwell’s Leadership Gold. There are personal Aha’s on every page and almost every paragraph. Most people think when they hear the word Leadership that it is intended for someone else. Not so! This is meant for everyone. When you buy the book you can subscribe to Dr. Maxwell’s web site for the book and watch videos on each chapter. If you read this book and do not get anything from it you are not paying attention!

JOHN MAXWELL DAILY MINUTE: You can sign up for free at: http://johnmaxwellteam.com/

OLD TOWN STREET FAIR, April 16-17, 10:00 to 5:00, 150 vendors.

THE POWER OF THE FOLLOW-UP CALL: Good article written by Wendy Weiss. While it may at first seem as not relevant to your real estate business it actually is. Think of Business After Hours encounters or contacts at an exhibit hall home show display. In addition, how many times have we heard the word “just”, “I’m just calling to…..” Take “just” out of your vocabulary. http://www.salesdog.com/newsletter/2011/nl0521.htm#newsletter

WHY CAN’T YOU GET MORE REFERRALS? Jeffrey Gitomer hits the nail on the head with this one. Is he describing how you ask for referrals? Is there a better way. Gitomer thinks so: http://www.gitomer.com/articles/ViewPublicArticle.html?key=ajcdMibak3PJorl0%2BqQxaA%3D%3D

PARKING: Remember, the spaces in front of our building are for customers and guests to not only our business but to other businesses in the building. Please park your cars on the sides of the building or further out in the lot. You want space for your customers to park.

11 WAYS TO BUILD TRUST, another GEM by Jon Gordon. This is a must read! http://www.jongordon.com/newsletter-041111-11-ways-to-build-trust.html

EEDGE ONLINE TRAINING: You can sign up for online training for eEdge by going to: http://collaborate.kw.com/eedge/live-training-online. You literally have at your fingertips a state-of-the-art program that if and when used should help you become far more productive than you ever imagined. Keller Williams has definitely raised the bar but it is up to you to learn how to use this magnificent tool.

NEGATIVE THOUGHTS AND/OR COMMENTS: Have you ever made negative or adverse comments about another person, agent, teammate, or family member? For everyone who says NO to that question, I’ll show you someone who will lie about something else as well. We all have done it. I know this because…..

Here is what Dr. John Maxwell says about that in his book, Leadership Gold. The next time you think, feel, or say something negative or adverse about another person think about what Dr. Maxwell says below:

WE ARE HARDER ON OTHERS THAN WE ARE ON OURSELVES

Most people use two totally different sets of criteria for judging themselves versus (judging) others. We tend to judge others according to their actions. It’s very cut-and-dried. However, we judge ourselves by our intentions. Even if we do the wrong thing, if we believe our motives (intentions) were good, we let ourselves off the hook. And we are often willing to do that over and over before requiring ourselves to change.

Gymbeaux Note: Your mother was right. If you can’t say something nice about someone, don’t say anything at all!

CASH FOR YOUR GADGETS: We all have old electronic gear around the house. Here is a site where you can get cash for your unused gadgets: http://www.gazelle.com/

THE LEADER-FOLLOWER LOOP: This is a link to a newsletter created by Jim Paluch whose several books I have read and re-read. Pay particular attention to the poem and as you read it imagine something as mundane as the trash piling up on the floor around a trash can or dirty dishes and food left on the kitchen table. http://tinyurl.com/

JUNK EMAIL AND OTHER EXTREMELY VALUABLE TIPS

By now, I suspect everyone is familiar with www.snopes.com and www.truthorfiction.com for determining whether information received via email is just that: true/false or fact/fiction. Both are excellent sites. The following is advice from snopes.com VERY IMPORTANT!!

1) Any time you see an email that says "forward this on to '10' (or however many) of your friends", "sign this petition", or "you'll get bad luck" or "you'll get good luck" or "you'll see something funny on your screen after you send it" or whatever --- it almost always has an email tracker program attached that tracks the cookies and emails of those folks you forward to. The host sender is getting a copy each time it gets forwarded and then is able to get lists of 'active' email addresses to use in SPAM emails or sell to other spammers. Even when you get emails that demand you send the email on if you're not ashamed of God/Jesus --- that is email tracking, and they are playing on our conscience. These people don't care how they get your email addresses - just as long as they get them. Also, emails that talk about a missing child or a child with an incurable disease "how would you feel if that was your child" --- email tracking. Ignore them and don't participate!

2) Almost all emails that ask you to add your name and forward on to others are similar to that mass letter years ago that asked people to send business cards to the little kid in Florida who wanted to break the Guinness Book of Records for the most cards. All it was, and all any of this type of email is, is a way to get names and 'cookie' tracking information for telemarketers and spammers -- to validate active email accounts for their own profitable purposes.

You can do your Friends and Family members a GREAT favor by sending this information to them. You will be providing a service to your friends. And you will be rewarded by not getting thousands of spam emails in the future!

Do yourself a favor and STOP adding your name(s) to those types of listing regardless how inviting they might sound! Or make you feel guilty if you don't! It's all about getting email addresses and nothing more.

You may think you are supporting a GREAT cause, but you are NOT! Instead, you will be getting tons of junk mail later and very possibly a virus attached! Plus, we are helping the spammers get rich! Let's not make it easy for them!

ALSO: Email petitions are NOT acceptable to Congress of any other organization - i.e. social security, etc. To be acceptable, petitions must have a "signed signature" and full address of the person signing the petition, so this is a waste of time and you are just helping the email trackers.

TIPS FOR HANDLING TELEMARKETERS

Three Little Words That Work!!

(1)The three little words are: 'Hold On, Please...'

Saying this, while putting down your phone and walking off (instead of hanging-up immediately) would make each telemarketing call so much more time-consuming that boiler room sales would grind to a halt.

Then when you eventually hear the phone company's 'beep-beep-beep' tone, you know it's time to go back and hang up your handset, which has efficiently completed its task.

These three little words will help eliminate telephone soliciting..

(2) Do you ever get those annoying phone calls with no one on the other end?

This is a telemarketing technique where a machine makes phone calls and records the time of day when a person answers the phone.

This technique is used to determine the best time of day for a 'real' sales person to call back and get someone at home.

What you can do after answering, if you notice there is no one there, is to immediately start hitting your # button on the phone, 6 or 7 times as quickly as possible. This confuses the machine that dialed the call, and it kicks your number out of their system. Gosh, what a shame not to have your name in their system any longer!!!

(3) Junk Mail Help:

When you get 'ads' enclosed with your phone or utility bill, return these 'ads' with your payment. Let the sending companies throw their own junk mail away.

When you get those 'pre-approved' letters in the mail for everything from credit cards to 2nd mortgages and similar type junk, do not throw away the return envelope.

Most of these come with postage-paid return envelopes, right? It costs them more than the regular 44 cents postage, 'IF' and when they receive them back.

It costs them nothing if you throw them away! The postage was around 50 cents before the last increase and it is according to the weight. In that case, why not get rid of some of your other junk mail and put it in these cool little, postage-paid return envelopes.

One of Andy Rooney 's (60 minutes) ideas.

Send an ad for your local chimney cleaner to American Express. Send a pizza coupon to Citibank. If you didn't get anything else that day, then just send them their blank application back!

If you want to remain anonymous, just make sure your name isn't on anything you send them.

You can even send the envelope back empty if you want to just to keep them guessing! It still costs them 44 cents (or more).

The banks and credit card companies are currently getting a lot of their own junk back in the mail, but folks, we need to OVERWHELM them. Let's let them know what it's like to get lots of junk mail, and best of all they're paying for it...Twice!

Let's help keep our postal service busy since they are saying that e-mail is cutting into their business profits, and that's why they need to increase postage costs again. You get the idea!

If enough people follow these tips, it will work I have been doing this for years, and I get very little junk mail anymore.

Tuesday, April 5, 2011

Online Newsletter for the Week Ending April 8, 2011

QUOTE: “ACT and BE as though HOW you ARE dictates that EVERYONE else WILL BE that same way?” James Redfield, The Twelfth Insight

eEdge Update: As of April 4, 2011, 28,418 agents have registered and set up their eEdge account and web sites. More importantly through April 4, more than 48,321 leads have been sent through the eEdge system. YOU CANNOT RECEIVE AN EEDGE LEAD IF YOU HAVE NOT SET UP YOUR ACCOUNT. You can learn more about eEdge every Friday at 11:00 in the Training Room. The most important action to remember and perform is to make certain that your Keller Williams White Page is up-to-date. When was the last time you checked it.

THIS COULD BE REALLY IMPORTANT AND PUT INCOME IN YOUR BANK ACCOUNT. CITI and Keller Williams have created a program that involves short sales. CITI will identify homeowners delinquent in their mortgages with CITI and sent them a letter encouraging them to consider a short sale. The letter will identify 3 Keller Williams agents in their area who are QUALIFIED to work short sales. How do you qualify? You must attend one of 4 approved courses and have worked a short sale(s) as a listing agent. You can learn about the qualifications by going to http://apps.kw.com/shortsale. I have checked and you can take the NAR approved course ONLINE by going to http://tinyurl.com/3fw4633. The cost is only $115.00. CITI’s first mailing will be early May 2011. Note: Logic would indicate that you these leads would be distributed based on zip codes. It would therefore be imperative that you make certain that your eEdge web site has the numerous cities and zip codes included on your site. Wayne Setliff sent out an email to everyone with most if not all of the areas cities and zip codes to save you all the work of looking them up. Check your email.

POWER PRINCIPLES, free ebook. The ebook was uploaded to www.SlidellCalendar.com in the Document section in the eBook folder. Add this to your personal growth library.

BROKER BIT: PROTECT YOURSELF – PROTECT YOUR CUSTOMERS – make certain you do a walk through on all your sales and rentals, ESPECIALLY RENTALS. You are leaving yourself open to all kinds of problems if you do not. Then make certain you upload the results to the Paperless system. REMEMBER, it is YOUR responsibility as the Designated Listing Agent to the sign the receipt at the top of Page One of the Agreement to Purchase and if you are the selling agent it is YOUR responsibility to make certain you obtain the Designated Agent’s receipt on the top of Page One. An email or fax stating the document has been receipted for is acceptable PROVIDED you upload the email or fax to Paperless as proof of receipt.

EAST ST. TAMMANY CHAMBER APRIL LUNCHEON: "Keeping Promises, Quality of Life & Economic Development". Sponsored by: Slidell Memorial Hospital and East St. Tammany Habitat for Humanity. Location: The Gallery 137 Taos Street, Slidell, LA. Doors Open at 11:30am for Networking. Program begins at 12:00pm $35.00 General Admission, $25.00 Members Register online at: http://www.chambermaster.com/directory/jsp/events/EventPage.jsp?ccid=162&eventid=1847

HOOTSUITE Check out http://www.hootsuite.com/. It is a one-stop service to access your various social media outlets.

2 HOURS CE: Sponsored by Mahony Title, Tuesday April 19th, in our Market Center; Understanding Bond for Deed. 1:00 to 3:00 taught by Rick Regan of Regan Law Firm. SIGN UP BY EMAILING LISA FRAZIER AT LISA@MAHONYTITLE.COM

NABOR is hosting Mr. Bruce Unangst; Louisiana Real Estate Commission on April 15th, at 10:00 to 11:00, St. Tammany Parish Council Chambers, 21490 Koop Drive, Mandeville. Limited Seating, please arrive prior to 9:45. Advanced Registration is required by April 13. Registration form is in Resource Room